Australian engineering & technology consultancy

Engineering better
systems.

Engineering. Software. AI.

Heer Labs helps businesses solve operational and technical problems through engineering, software, automation and applied AI.

From an extra engineer on a critical project to a complete AI-enabled business system.

Engineering · Software · Integration · Automation · AI · Embedded teams

How we think

Bring us the problem.
We’ll work out the technology.

You shouldn’t need to know whether the answer is another engineer, better software, automation, AI or simply connecting the systems you already have.

Tell us what’s taking too long, what isn’t working, or what you want your business to be able to do.

Use what works
Connect what’s disconnected
Build what’s missing
Support what we deliver

Engineering capability

Engineering for
the real world.

From industrial systems and automation to software, infrastructure and data, Heer Labs provides engineering capability across modern operational environments.

01

Automation & Controls

Industrial automation, control systems, integration and technical project delivery.

02

OT & Industrial Systems

Operational technology, industrial networks and connected systems.

03

Systems Integration

Connecting equipment, applications, platforms and business systems.

04

Software Engineering

Custom applications, internal tools, APIs and operational software.

05

Data & Historian Systems

Operational data, historians, pipelines, reporting and analytics.

06

Cloud & Infrastructure

Infrastructure for modern applications, integrations and operational systems.

07

Applied AI

Practical AI integrated into existing workflows and systems.

Two ways we help

Capability that fits
your business.

For small & growing businesses

Make the busy work disappear.

Automate repetitive work, connect your software and use AI where it actually saves time.

See how we help small businesses ↗
For larger organisations

Add specialist engineering capability exactly where projects need it.

Embedded engineers, project augmentation, systems integration, software delivery and AI implementation.

Explore embedded engineering ↗

Embedded engineering

Need another
engineer?

For three months. Twelve months. Or for the life of the project.

Heer Labs engineers can work inside your existing team when projects need additional capability but permanent hiring doesn’t make sense.

Your team
+ Heer Labs engineer
Project delivery
Add capability quickly

Bring additional engineering expertise into an existing project.

Stay flexible

Increase capacity without permanently increasing headcount.

Access broader expertise

Your embedded engineer stays connected to the wider Heer Labs capability.

Your team, with extra engineering capability when it matters.

Request engineering support

How we work

Use what works.
Build what’s missing.

We start with how the business works today, then choose the most sensible combination of people and technology.

  1. 01

    Understand

    Tell us the problem, opportunity or project.

  2. 02

    Design

    We work out the right combination of people and technology.

  3. 03

    Deliver

    We implement alongside your team and trusted vendors.

  4. 04

    Support

    We can stay responsible for maintenance and improvement.

Applied AI

AI, put to work.

We don’t sell AI. We make it useful.

Tell us the repetitive, expensive or frustrating part of your business. We’ll determine whether AI can actually improve it — and implement it if it can.

READ

Turn information into usable data.

Documents, emails, forms, invoices, reports and images.

Extraction · Processing · Classification · Search
THINK

Help your team find and use information.

Knowledge assistants, reporting, analysis and operational insights.

Search · Analysis · Decision support
ACT

Automate repetitive work.

Customer communication, administration, data entry and system updates.

Automation · Updates · Task routing

AI should fit into the way your business works — not force your business to work around AI.

Describe an AI opportunity

Third-party integration

We don’t need to
build everything.

Thousands of AI products already exist. If one already solves your problem well, we’ll use it. Heer Labs can evaluate, integrate and maintain third-party products alongside your existing technology.

The objective isn’t to sell you more software. It’s to solve the problem.
Find
Evaluate
Integrate
Manage
Built by Heer Labs

WorkflowSelect

A Heer Labs platform for discovering and evaluating AI products—supporting our philosophy of using existing products where they are the best solution.

Explore WorkflowSelect ↗

Representative work

Engineering in
the real world.

These example engagements show the kinds of problems Heer Labs is equipped to solve. They are not customer case studies.

Example engagement

Fleet Operations

Connect operational systems and reduce manual administration.
  • Vehicle data
  • Registration information
  • Maintenance systems
  • Operational dashboards
  • Automation
Example engagement

Industrial Systems

Add engineering capability to an operational technology project.
  • Automation
  • Industrial data
  • System integration
  • Infrastructure
  • Commissioning support
Example engagement

Business Automation

Turn repetitive administrative workflows into connected systems.
  • Email processing
  • Document extraction
  • Data entry
  • System updates
  • Reporting
Example engagement

AI Implementation

Take an AI opportunity from idea to working system.
  • Opportunity assessment
  • Product evaluation
  • Integration
  • Custom engineering
  • Ongoing monitoring

Managed support

We don’t disappear
after launch.

Heer Labs can continue maintaining, monitoring and improving the systems we deliver.

One team from implementation through operation.Discuss ongoing support
Build
Run
Improve
Software maintenanceIntegration monitoringAI monitoringVendor managementInfrastructure supportSecurity updatesSystem upgradesTroubleshootingContinuous improvementEngineering retainers

The consultancy–product flywheel

Real problems build
better products.

Consult
Integrate
Learn
Build
Improve

Working closely with businesses shows us where existing technology falls short. When the same operational problem appears repeatedly, Heer Labs may turn that insight into reusable software.

Customer confidential information is not reused as product data. Products are informed by recurring workflow patterns and market needs.

What’s getting in the way?

Tell us about it. You don’t need to know the solution.

An engineering project that’s short on people. Software that doesn’t talk to another system. Hours lost to repetitive administration. An AI idea you’re not sure is possible.

Describe the problem